Privacy Policy for Merak Legal
Last Updated: Nov 6, 2025
1. Introduction
Welcome to Merak Legal. We (“we,” “us,” “our”) understand that your personal information is important. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://meraklegal.com or otherwise engage with us. By accessing or using our Website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information You Provide. For example: your name, email address, phone number, vehicle/purchase information, case details, and any other information you submit when requesting a free case review or contacting us.
- Transactional / Case-related Information. If you engage us for a consultation, we may collect information about your vehicle, warranty, repair history, mileage, purchase/lease details, and any documents you provide.
- Automatically Collected Information. When you use our Website, we may automatically collect usage data such as IP address, browser type, device type, operating system, referring URLs, pages visited, time and date of visit, and how you interact with the Website.
- Cookies and Tracking Technologies. We and our service providers may use cookies, web beacons, pixels, and similar technologies to collect and store information about your usage and preferences (see Section 7).
3. How We Use Your Information
We use your information for purposes including:
- To evaluate whether you may qualify for a claim under applicable Lemon Law or related consumer rights.
- To provide you with information, consultations, case evaluations, and legal services.
- To communicate with you—respond to inquiries, send status updates, notify you of changes to our services or policy.
- To improve our Website, services, and user experience—for example, by analyzing usage patterns.
- To send marketing or promotional communications (only if you’ve opted in) and tailor content to your preferences.
- To comply with legal obligations, enforce our Terms and Conditions, and protect our rights.
4. Disclosure of Your Information
We may disclose information as follows:
- Service Providers. We may share your information with third-party service providers who assist in operating our Website, providing services, hosting, analytics, marketing, and customer communications.
- Legal & Regulatory. We may disclose your information when legally required, to comply with court orders, law enforcement requests, or to protect the rights, property, or safety of us or others.
- Business Transfers. In the event of a merger, acquisition, bankruptcy, or other corporate reorganization, your information may be transferred as part of that transaction.
- Your Consent. We may share your information for other purposes with your consent.
5. Your Rights & Choices
Depending on your location, you may have rights such as:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Opt-out of marketing communications.
- Withdraw consent where provided.
- If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).
To exercise any of these rights, please contact us using the details in Section 9. We will respond in accordance with applicable law.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for other permitted purposes such as compliance with legal obligations, dispute resolution, and enforcing our agreements. When no longer needed, we will securely delete or anonymize your information.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Recognize you and your preferences on our Website.
- Facilitate and streamline your experience (e.g., remember language, login status).
- Measure and analyze usage of the Website to improve performance.
- Provide targeted advertising where applicable.
You can manage or disable cookies via your browser settings; however, doing so may affect your ability to use certain features of our Website.
8. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from accidental loss, unauthorized access, disclosure, alteration, or destruction. Although we strive to protect your information, no security system is perfect, and we cannot guarantee absolute security.
9. International Transfers
Because our Website is U.S.-based, your personal information may be stored or processed in the United States or other jurisdictions. By using our Website, you consent to the transfer to and processing of your information in these jurisdictions, which may have different data protection laws than your home country.
10. Children’s Privacy
Our Website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under that age. If we learn we have collected personal information from a child under 16, we will take steps to delete it.
11. Third-Party Links
Our Website may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above and notify you by posting the revised policy on our Website. Your continued use of the Website after changes become effective means you agree to the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or would like to exercise any of your rights, please contact us at:
Email: hello@meraklegal.com
Phone: (213) 686-3725